Refund policy

Stuff Your Mom Hates Return Policy

We want you happy with every book, collectible, and component you get from us. If something isn't right, here's how returns work.

Report problems quickly. If there's an issue with your order — damage in transit, a wrong item, or something missing — contact us within 24 hours of the delivery time shown on your tracking. Claims made after that may be declined.

1. Returns and Exchanges

  • Returns and exchanges are accepted within 14 days of delivery, including weekends and holidays.
  • Items must be returned unused, in the same condition you received them, and in their original packaging.
  • Returns missing original packaging, or showing signs of reading, handling, or wear, may be refused or subject to a restocking fee.

2. Items We Can't Accept

  • Gift cards — all sales final.
  • Advance orders and reservations — final sale, except where an item arrives damaged. See our Advance Order terms.
  • Special orders, custom, or modified items.
  • Items damaged after delivery through misuse, mishandling, or negligence.
  • Opened PC parts and electronic components, except as set out in Section 4.

3. Comic Condition

  • New comics are sold in the Near Mint to Fine range described in our Grading Disclaimer. We do not guarantee any specific grade.
  • Minor spine ticks, edge wear, corner blunting, and cover dimpling are normal on new comics and are not considered damage. A book grading below Near Mint is not on its own grounds for a return.

4. PC Parts and Electronics

  • Factory-sealed components may be returned unopened within 14 days of delivery. Once the manufacturer seal or anti-static bag is opened, the item is no longer eligible for a standard return.
  • We do not accept returns for compatibility, performance, or change of mind on opened components. Please confirm compatibility before ordering.
  • Dead-on-arrival items must be reported within 24 hours of delivery. We will arrange a replacement or refund, or direct you to the manufacturer's warranty where that is the faster route.
  • Not covered: damage from improper installation, static discharge, overclocking, physical damage such as bent pins or cracked boards, removed or defaced warranty labels, or missing accessories, cables, or original packaging.
  • Returned components must carry serial numbers matching those on the original order.

5. Damaged or Defective Items

  • Contact us right away with your order number and photos of the item and packaging.
  • We may request additional photos or ask for the item to be returned before we assess it.
  • Damaged, defective, or incorrect items are replaced or refunded at our discretion. Where the fault is ours, we cover return shipping.

6. How to Return an Item

  • Contact us to request a Return Merchandise Authorization (RMA) number. Returns sent without one may be refused.
  • Write the RMA number clearly on the outside of the package.
  • Include a copy of your invoice, packing slip, or order receipt.
  • Return shipping is the customer's responsibility unless the return is the result of our error.

7. Refunds

  • Refunds are issued to the original payment method.
  • Shipping and handling charges are non-refundable, except where we sent a damaged, defective, or incorrect item.
  • Refunds are processed within 5 business days of us receiving and inspecting the return. Your bank may take additional time to post it.

8. Restocking Fees

  • A restocking fee may apply to returns that don't meet the conditions above.
  • Fees are assessed case by case, up to 50% of the item price.
  • If a returned item arrives in unacceptable condition, we may return it to you at your cost with no refund issued.

By shopping at Stuff Your Mom Hates you agree to this policy.

 Questions? https://www.stuffyourmomhates.com/pages/contact-us